Terms and conditions

TERMS OF USE
CONSENT
Welcome! We appreciate your interest in Agua By Agua Bendita. We invite you to review our website’s terms and conditions, and if you have any dispute regarding them, please proceed to leave the website as soon as possible.

By visiting us.aguabyaguabendita.com and/or purchasing something, you agree and consent to these Terms & Conditions (Terms of service), along with our personal data treatment (Privacy Policy), which includes the general terms on how the transactions are made once there is a purchase through this website.

Any customer under the age of 18 must inform their parents or legal guardians. Every registry and usage inside the website must be done by a representative agreeing to the legal regime and shall share his opinion before giving authorization on managing or giving any sort of personal information.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that your parents or legal guardians and you have given us your consent to allow any of your minor dependents to use this site.

We invite you to review our terms and conditions, and if you have any dispute regarding them, please proceed to leave the website as soon as possible.

 

INTRODUCTION

For effects of the information contained in these Terms and Conditions, hereinafter the terms “platform” and “website” shall be understood as us.aguabyaguabendita.com; “The User” shall be understood as any person who enters and navigates us.aguabyaguabendita.com, purchase any items or create an account and a password by their own means and “Agua By Agua Bendita” a reference to Agua Bendita SAS.


The regulation applicable to these Terms and Conditions is the United States law, being this platform mainly addressed to residents located within the American territory.

Agua By Agua Bendita reserves the right at any time to modify or discontinue this platform service and shall not be liable to the user or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

MODIFICATION AND UPDATE OF TERMS AND CONDITIONS
These terms and conditions are subject to change without previous notification, and shall be applicable from the moment of its publication on our website. Agua By Agua Bendita reserves the right, at our sole discretion, to update, change or replace any part of these Terms and conditions.

Consequently, it is the User's responsibility to check and read the platform’s “Terms and conditions” (this page) and “Privacy Policy” (click here) every time the User either visits or makes a transaction on the platform.

The user’s continued use or access to this website and services following the posting of any changes to these Terms and conditions constitutes acceptance of those changes.

 

ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on the platform that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. Agua By Agua Bendita reserves the right to correct any errors, inaccuracies or omissions by mistake, and to change or update information if it is inaccurate, at any time and without prior notice (including after an order has been submitted).

Agua By Agua Bendita undertakes no obligation to update, amend or clarify information in the platform service or on any related website, including, without any limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

INDEMNIFICATION
The User agrees to indemnify, defend and hold harmless Agua By Agua Bendita and any subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of the User breach of these Terms and conditions or the documents they incorporate by reference or the User violation of any law or the rights of a third-party.

 

SEVERABILITY

If any provision of these Terms and conditions is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

 

DISCLOSURE

Agua By Agua Bendita may disclose your personal information if it is required by law to do so or if the User has violated these Terms and conditions.

The User acknowledges and agrees that Agua By Agua Bendita may preserve the User access and inquiry information, and use that information if required by law or in a good faith belief that preservation, use, or disclosure of such access and inquiry information is reasonably necessary to (a) comply with a legal process; (b) enforce this User Agreement, (c) respond to claims that any Materials violate the rights of third parties; (d) respond to requests for service; or (e) protect the rights, property or personal safety of Agua By Agua Bendita, its users and the public.

CONTACT INFORMATION
For effects of the platform usage, personal information, purchasing, or any kind of request intended directly to Agua Bendita SAS, the User can reach out to the following:

• Email Address: care@aguabyaguabendita.com
• Address: 5220 NW 72nd Ave #3 - Miami, Florida 33166 USA

 

USER OBLIGATIONS

 

PLATFORM USAGE
The platform is a space made available by Agua By Agua Bendita in order to inquire and get knowledgeable of the company’s brand products, so that Users may acquire them through a remote sale on the platform. Hence, the User shall be bound to use the contents in a diligent, correct, and licit manner and the User specifically commits not to be involved in the following practices:

1. To use the platform contents in a way contrary to the law, the ethics, and the generally accepted good customs or public order.

2. To reproduce, copy, represent, publish, employ, distribute, transform or modify the platform contents, otherwise conduct disposal or exploitation actions against the contents through any procedure or against any total or partial support.

3. To suppress, elude or manipulate the “copyrights” and all other intellectual property rights data owned by Agua By Agua Bendita or its holders which may be incorporated to the contents, as well as technical protection devices or any other information mechanisms which may include platform contents.

4. To employ or use the contents and, specifically, any type of information obtained through the platform or the products to distribute, disclose, send, modify, reject or report publicity or contents of the platform with the purpose of making direct sales or other business purposes; to refrain from marketing or disclosing in any way such information and products which have been made available for the users within the platform. Consequently, the User shall be entitled to download any material herein published exclusively for personal purposes but making relevant citations of sources.

5. To employ the platform and products offered on the platform for illicit purposes contrary to provisions of these Terms and Conditions, regulations in force, Agua By Agua Bendita’s rights, or third parties' rights. Likewise, any use which may damage, destroy, overload, or deteriorate the Platform or impede the regular use of the same by the Users is prohibited for damaging Agua By Agua Bendita’s rights or the interests of third parties or Agua By Agua Bendita or that may otherwise damage, destroy, overload or deteriorate the platform and the sale of Agua By Agua Bendita’s products or impede the regular use of the same and the sale of products by the Users.

6. To use fraudulent information; to impersonate; to provide false or modified information for the creation of users and passwords intended to generate the purchase of products on Agua By Agua Bendita’s platform.

PRODUCT MAINTENANCE
Agua By Agua Bendita advises the User about the washing and maintenance instructions printed on the product labels. Agua By Agua Bendita shall not take any responsibility for damages resulting from the improper handling and use of the products, including the use of incorrect maintenance methods.


PRODUCTS AND SERVICES

 

AVAILABILITY
Certain products or services may be available exclusively online through the website. Agua By Agua Bendita reserves the right to limit the quantities of any offered products or services and to discontinue any product at any time. All product descriptions and pricing are subject to change at any time without notice.

Agua By Agua Bendita reserves the right but is not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. This may be exercised on a case-by-case basis.

Agua By Agua Bendita only warrants the quality of any products, services, information, or other material that is purchased or obtained on this platform.

COLORS
Agua By Agua Bendita has done everything to show to the User the most reliable and precise colors on the products. Nonetheless, these may differ depending on which screen or device the User is viewing the platform’s products. Some small color variations or other types of minor variations may occur on the offered products, resulting from the different image and display acquisition technologies or from other technical reasons. Agua By Agua Bendita does not take any responsibility for such variations and deviations.

PRICES, OFFERS, AND DISCOUNTS
Agua By Agua Bendita reserves the right to determine the price of the products and make changes to them without prior notice. Still, the amount applicable to the User's order will be the published price at the checkout. Once the User makes the payment, the order is accepted. Agua By Agua Bendita does not offer a price adjustment on purchased items whose price has been temporarily reduced after the transaction. Once an item has been purchased at a sale price with or without a discount, there will be no changes on its price or refunds of the difference between the price paid and the new one that would have been published, after its payment.

Sale tax is not included in the price expressed within the platform information. Prices are expressed in USD. Agua By Agua Bendita reserves its right to make changes of prices and products before any order is placed by the User. Once the User has placed his order, Agua By Agua Bendita shall be bound to keep the purchase conditions set forth at the time the purchase was generated on the platform. Agua By Agua Bendita reserves its right to change, limit or terminate special offers at any time.

Agua By Agua Bendita charges shipping expenses that vary depending on the destination state or country, and have been expressed in the purchase summary (checkout) at the time of acquiring the product. Such shipping expenses shall be invoiced, when required, on an independent basis and shall be specified and added up to the total price of the order.

Products under “Final Sale” identifications cannot be returned, refunded or exchanged. Discounts with promotional or seasonal coupons are not cumulative among them or any products with a discount already applied at the online store.

SALES TAX
State and local sales taxes rate and applications are determined by the destination where the products are being shipped. Taxes will be applied during the checkout and will be charged to the User’s payment method.

These terms displayed are subject to change, as the taxation of online transactions is continually evolving. Agua By Agua Bendita strives to comply with state and local tax laws as they exist currently and continues to monitor and update its taxation policies as those laws change.

Orders shipped to Florida will have all applicable local and state sales taxes added to the total order amount, and to shipping charges when appropriate.

PRODUCT OWNERSHIP / PROPERTY
Products provided shall remain the exclusive property of Agua By Agua Bendita until the User has completely paid all the charges due in virtue of any remote purchase-sale agreement subscribed with us, including payment of shipping costs and all other expenses associated with the online purchase-sale agreement.

The purchased products will be the User’s property once the order is physically delivered to the User’s address provided in the purchase.

In case the User provides a delivery wrong address, Agua By Agua Bendita is not responsible for orders that get lost due to the customer's providing an incorrect shipping address. If the mistake is reported on time, Agua By Agua Bendita will make everything possible to re-route the order to the correct address, which depends entirely on the currier (UPS / USPS). Agua By Agua Bendita will not be held liable if this isn't possible or the packages end up being delivered to the original address

 

PAYMENT AND PURCHASING

PAYMENT METHODS
Agua By Agua Bendita offers the following payment methods:
• American Express
• MasterCard
• Visa
• Discover Network (including Diner's Club)
• Sezzle: Buy now, Pay Later.
• PayPal
• Apple Pay (only applicable when is previously set up in the Browser)
• Google Pay (only applicable when is previously set up in the Browser)
• Meta Pay (only applicable when is previously set up in the Browser)

Payments are operated through Shopify Payments (credit cards), Sezzle and PayPal. Agua By Agua Bendita does not accept checks, cash, money orders, or COD as payment. It should be expressed that the User, at the time of paying the purchase through a credit card, uses and accepts Shopify Payment’s terms of service which can be found here.

When the User purchases through Sezzle, PayPal, after presenting the purchase summary during the sale process, shall leave Agua By Agua Bendita’s platform for a short time- period, and then access it again when the User gets to know the payment status (rejected or approved). The customer should register on the Sezzle / PayPal platform, and once registered, the customer should be able to make a purchase. During this entire period, the applicable terms and conditions to the payment transaction (personal data for processing the payment, such as the credit card number, among others) that shall govern are the ones from the third-party payment platform, which can be validated directly on their websites:

• Sezzle: legal.sezzle.com/user
• PayPal: paypal.com/co/webapps/mpp/ua/useragreement-full

After the payment is completed, the customer will be redirected again to us.aguabyaguabendita.com and the order will be confirmed.

LEGALIZATION OF ORDERS
Once the payment has been confirmed, Agua By Agua Bendita shall send the User an email confirming the detailed information of the purchase and the order number. This email represents the order has been legalized, received, and that it is soon to be processed. The User shall later receive a notification email updating the order status and the shipping tracking number.

By completing the payment and purchase, the User accepts the product’s paid price. Agua By Agua Bendita will not be responsible for discount/coupon codes not applied by the User when placing the order. Once the purchase has been legalized, Agua By Agua Bendita will not modify the purchase amount/paid price nor later apply coupon/discount codes.

ORDER CANCELLATIONS OR MODIFICATIONS
When the User needs to request any shipping address change, the request can be placed by emailing care@aguabyaguabendita.com and indicating the order number and the full new address.

Agua By Agua Bendita cannot partially cancel items, or change sizes or quantities. If the User made a mistake when purchasing or if for any other personal reason needs a complete order cancellation, the request can be placed by emailing care@aguabyaguabendita.com , and indicating the order number.

Both, the order cancellation and shipping address change, depend on the order’s internal status. Since Agua Bendita does its best to process and ship orders as soon as possible, is not guaranteed that the request will be successfully completed.

Agua Bendita’s customer care team will contact the User via email in 1-2 business days to notify if it was possible or not to cancel the order or modify the shipping address.

If an order cancellation request cannot be successfully completed, the User can always request a return once the order is delivered. The return policy can be checked here.

If an address shipping change request cannot be completed, it’s the User's responsibility and Agua Bendita cannot be held liable.

DELIVERIES
Agua By Agua Bendita shall deliver the User’s order at the exact address provided by the User for such a purpose within the United States territory.Agua By Agua Bendita can only make the delivery at the exact address corresponding to the User’s domicile address or his/her place of work. Deliveries shall be made on business days, except for holidays.

Agua By Agua Bendita cannot deliver the order to different addresses or on different dates. Each delivery of each order conducted by the User shall constitute an independent remote purchase-sale agreement. If Agua By Agua Bendita fails to deliver the order on time or any of the deliveries appear to be incorrect, that is, it does not match the products chosen by the User within the platform, this shall not entitle the User to cancel the order.

In case the User provides a delivery wrong address, Agua By Agua Bendita is not responsible for orders that get lost due to the customer's providing an incorrect shipping address. If the mistake is reported on time, Agua By Agua Bendita will make everything possible to re-route the order to the correct address, which depends entirely on the currier (UPS / USPS). Agua By Agua Bendita will not be held liable if this isn't possible or the packages end up being delivered to the original address. 

 

CURRENT OFFERS

CURRENT ONLINE OFFERS

Agua By Agua Bendita makes available to customers the promotional incentive called " 30%OFF in selected refs DOMINGO collection" This strategy will be in effect from 00:00 hours on December 29, 2021 until March 31, 2022. For the purposes of this incentive it will be taken into account counts the legal time of Colombia (UTC). Incentive identification: 30% discount on selected references, these references are found in the SALE section, it applies on the online site www.aguabyaguabendita.com and physical stores AGUA BY AGUA BENDITA: IN THE ONLINE STORE: The discount is reflected in the product , the prices published on our website -in the garments to which it applies- will already be found with the corresponding percentage decrease and this will be indicated in each of the garments. The availability of each garment will be indicated in each product through the possibility of selecting the size and its inclusion in the cart. IN PHYSICAL STORES: The discount will be applied at the time of payment, where the advisor will indicate the value to pay for each garment once the respective discount has been applied, if the client wishes to register to the database this will have a 10% cumulative add with this discount. The discounts indicated will only be applicable to the inventory of garments physically available in the respective store. This incentive is cumulative with other discounts. It does not apply to the new collection and only applies to selected references. The expenses and costs associated with the purchase, such as shipping, taxes, deductions and withholdings will be covered by the customer and will be informed at the time of check out. In case of changes or guarantees, the value paid for the pledge will be recognized. For changes by size, the discount will be recognized but for changes by other references The discount will not be kept once the term of the incentive is over and the client must give the surplus if it applies to the new garment.

For having filled out our Newsletter, receive a 10% discount in your next purchase after you filled out the newsletter. Code available for single use only. Offer valid for 30 days from the moment you receive the email with the code, for your next purchase in the Online Store www.aguabyaguabendita.com. Only one code is allowed per client. The discount is not redeemable for cash and does not apply to previous purchases. It can be combined with other offers or discounts. Exclusive for new clients.